Monthly Managed Services Contracts

Recruiting, kitting out, maintaining and retaining your own in-house design and engineering team often doesn’t make economic or practical sense. Fortunately, you don’t need to. We’ve a simple answer – well we would, wouldn’t we? For a fixed monthly cost, you can get guaranteed access to our dedicated team of experts.

Our Monthly Managed Services Contracts, sometimes known as Software Outsourcing Contracts, are a highly efficient and cost-effective way of ensuring you have the design and development expertise you need every day.

Cool. But what exactly does it cover?

Our Managed Services contracts, just like Software Outsourcing Contracts, give you a set number of days of resource each month. Where ours differ is that you get all the following AVAMAE expertise and support when you need it:

• Solution design and architecture consultancy – our multi-discipline expertise in designing your product’s architecture.
• Defining requirements and deliverables – working in close collaboration with you to flesh out your ideas and define your specifications.
• Project management – your PM will ensure that we’re working at maximum speed and efficiency, keeping you updated along the way.
• UX / UI design – making sure your product not only looks great, but is more importantly simple and intuitive to use.
• App software engineering – building the interfaces and screens which you and your customers interact with.
• Cloud software engineering – expertly building and designing the database, developing the business logic and providing API end-points.
• Native iOS / Android development – building operating system-specific apps.
• Technical testing – including running unit and regression tests to make sure everything works correctly and that bugs are kept to a minimum.
• End user testing – ensuring that the system performs as expected for all end users.

Yeah, but how does it work?

You’ll be immediately impressed by how leanly and efficiently our Monthly Managed Services Contracts run. The price is fixed for the entire term of the contract and we have a raft of tools and processes in place to ensure a smooth and efficient set-up and operation. Throughout, we are in constant communication and never go silent on you.

1. Initial set-up

First, we set-up a dedicated sprint backlog and dashboard in Microsoft Azure DevOps. You and your stakeholders are given access and this is how together we can all track and manage all our work.

2. Ideas, requests and estimates

Whenever you want something, or want to contribute ideas, our DevOps editing permissions enable you to add them to your DevOps sprint backlog. Alternatively, you can always email them and we’ll add them for you – whichever works best for you.
Once we’ve received your requests, we’ll review and flesh them out in the sprint backlog and provide transparent estimates to help you decide what your priorities are.

3. Monthly meetings

Our monthly sprint planning sessions are an essential part of our Monthly Managed Services Contracts. It’s here where, together, we review the past month’s work and your business priorities. We can have a face-to-face meeting or a call – whichever you prefer. During the session, we’ll agree and add the tasks to your DevOps sprint plan. Naturally, your Project Manager will provide updates throughout the month and will be on hand to answer any questions you may have.

4. Tracking and real-time reporting

Time is a valuable commodity – in addition to our expertise, it’s what attracts our clients to our Monthly Managed Services Contracts. That’s why time tracking is so important. All our customer success and engineering staff working in your dedicated Managed Services team accurately track the time spent on each task. This gives you a detailed breakdown of how your time has been spent.
Finally, we provide monthly reports detailing the resources used and the tasks undertaken. You can access these directly on your DevOps dashboard in real-time, whenever you wish.