Imagine, if you will, the following scenario: you are a professional who feels unwell and you would like to see your General Practitioner to be diagnosed and treated quickly, so you can return to work in good health as soon as possible. Getting through to your local surgery requires regular redialling – and a vigilance you may not easily be able to muster, considering your poorly state. You decide to persevere, only to be informed that the first available appointment is in two days’ time. Frustrated, you consider making your way to your nearest accident and emergency (A&E) department for what you know is a non-critical condition – but you feel so ill that the thought of waiting in a crowded A&E seems worthwhile, as you will at least get seen by a medical professional within 4-5 hours.
Scenarios like the one above are becoming more common in the UK, as the existing health and social care system struggles with the demands of a growing population and dwindling government support. According to a 2014 report by Quality Watch, an independent research programme monitoring how the quality of care in the UK is changing over time, the average number of people arriving at A&E departments in England has risen to 40 per minute – with no sign of diminishing.
The healthcare professionals behind Capital Medicare understood that an alternative was needed, an alternative that would be convenient for the public. The solution was simple, develop an easy-to-use secure online platform that allows a patient to choose the date and time of the non-emergency medical service required. No patient login is needed. No unnecessary personal information is requested. Within moments, a fully-vetted medical professional would confirm your booking and give you their estimated time of arrival to either your home, current residence or workplace. For a manageable fee, your health is taken care of by qualified practitioners and your peace of mind is restored.
Capital Medicare’s solution also gives off-duty doctors an opportunity to help ease the strain acutely felt by local surgeries and A&E departments, allowing them to quickly respond to a patient’s request for non-critical medical care. This doctor-led service for the public enables registered, fully-checked medical practitioners to log in to see what patient requests have been submitted within their vicinity and, if qualified to do so, to respond to them. The patient is seen, the doctor is paid – and the National Health Service is given some breathing space. A winning formula for all!
If you would like to see a healthcare professional at your convenience, please visit https://www.capitalmedicare.com/
To find out how AVAMAE can build you a robust, responsive online platform for your service industry, please get in touch.